Blue Ocean
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As a small business owner, you understand that your bottom line is getting and keeping more sales and customers. But how to compete and get heard in such a competitive marketplace?
It’s obvious nowadays that it’s the online world where you must have a presence to elevate public awareness of your business. But just a quick Google search in Los Angeles alone, will display 246 plumbers, 346 dentists, and 389 attorneys! That's a lot of competition!
Yet, you would be surprised how many of these small businesses:
-Don’t even have a website, the modern-day version of a business brochure.
-Have a website that’s outdated, can’t interact with visitors, and never sends them leads.
-Have few reviews on Google, Yelp and other media outlets.
-Aren’t responding to those reviews, further hurting their Google rankings.
And that’s just for starters. None of this addresses
your most central problem—how to convince potential customers to call your phone number! Or, that when you do get a call, studies have shown that 62% of all calls to small businesses go unanswered!
That’s right. The majority of potential revenue is left on the table, because a prospect will just move down the list and call someone else. Neither do they want to be sent to voicemail. They just want to talk to someone now!
That’s where we come in. At Blue Ocean Business Services, we specialize in plugging the holes that every business has, and we do it with cutting-edge marketing systems, powered by an array of AI digital tools that do so much of the work for you. Better yet, we will set them up and monitor them for you. You don't have to be a tech whiz to take advantage of these latest innovations, or be overwhelmed with a huge learning curve.
Yes, you heard that right. AI or Artificial Intelligence is just now beginning to revolutionize the business world. All the gurus are saying that by 2030, the transformation will be complete, that if you don't adjust now, you'll be left in the dust.
Below is just the power of our star bundle, "The Virtual Employee":
Virtual Voice AI
A software that answers your phone with a flawless human voice, responds to basic questions about your business, gathers their information, and alerts you with a text and transcript. It can detect spam, send links, make suggestions, and even book appointments for you based on a calendar you control. The customer will feel like they matter to you, and you're in control of when you want to respond.
Missed Call/Textback service
If you are unable or too busy to answer a call, or a voicemail was left, this software will automatically send a text back to your customer, assuring them you'll be right with them. At the same time, you get a text and transcript of the message, and can decide on its priority. It too can book appointments, offer the customer forms, and intelligently interact with them.
Conversational ChatBot AI
Often seen in the lower corners of a website, this bot will chat with any visitors you or our marketing strategies drive there. It can also be placed on all your social media pages, landing pages and the like, as well as text messages. It too has the ability to book appointments, present menus and other forms to fill out, freeing you up to do your work.
Content AI
This bot can create an entire article, blog post, sales ad or any communication, just by giving it the bullet points you want it to make, then edit manually as you like. This is an extra cost if you want us to create and manage these services for you.
Reputation Management
Our bots will not only link your customer to a review platform like Google or Yelp after you complete a job, it will automatically reply to those reviews for you in a time frame you choose. Google for instance, will downgrade you in search results if you don't regularly reply to posted reviews. Studies have shown that the public favors businesses who respond, even to negative criticism.
Workflows AI
...that will design and arrange for you systems to automate any aspect of your business, from scripts to guide your customers to the answers they need, to records workflows necessary for optimal office functioning. Set these up to run themselves, and you'll save yourself a ton of time! Again, there is extra cost if we do these things for you.
All these bots can be programmed to provide responses about your services that you determine. But there's...
A Whole Lot More!
The foundation of Blue Ocean's services and features is our comprehensive business CRM software available for your personal use or, as most of our customers prefer, just letting us set up and manage them for you. You are given your own account with user name and password, and 24/7 access. It includes:
Our Free Mobile App, Lead Connector, wherein you have access at any time to our entire "Business-in-a-Box" system, right in your pocket.
Communicating: One of Lead Connector's most attractive features is its all-in-one integrated inbox wherein all messaging from your different channels is gathered together into one place. All phone calls, SMS texts, emails, chatbot conversations, plus DMs and other messages from Facebook, Instagram, Google My Business chats (yes, they have that feature!), are all available to you in the mobile app. No more having to worry about the channels you're not in the habit of checking on, nor the hassle of doing so. No efforts to reach you will ever be dropped again.
Lead generation: through Social Media pages, surveys, forms and other strategies to attract and close potential clients.
Ad management as mentioned in the section below.
Landing Pages and Funnels: 25 to 30 times more effective than websites (especially if you don't have one of our chatbots on it!), these tools and strategies focus the customer's attention on making just one decision—getting you a sale or sending you a lead.
Automation: Automating processes like lead nurturing, communications, bookings, accounting and other tasks, saving you a lot of "office time" and keeping you organized.
Appointment scheduling: A built-in calendar that you control, for scheduling appointments and collecting payments. We collect (and can collect for you) through Stripe integration, allowing for credit cards, debit cards, Apple Pay, Google Pay, and other digital wallet options, by-passing card machines and older technologies, etc. Also ACH Direct Debit, Affirm, Klarna, Afterpay, Authorize.net, NMI, PayPal, etc.
Pipeline management: Tools to track where leads are in the sales funnel.
No long-term contracts or commitments. All services are custom-crafted to your wishes. We rent our tools individually, or in packages and bundles. You are billed on a month-by-month basis in advance, and are free to suspend or pause at any time before the next billing. If we don't bring you the results you're expecting, you're under no obligation to continue, so we're highly-motivated to please you and keep you.
Maybe You Feel Overwhelmed By All This?
No shame at all. The burgeoning modern tech world can feel that way. If you don't want to manage any of this yourself, we will do part of it or all of it for you for a monthly fee. Chances are, you are like so many others who love your business, but are bored or burdened down by all the marketing and "office work" it entails. We can work with you on all the options available to craft a solution scaled to your business' needs and goals.
Here are some other services we can provide you:
Ad Management and Lead Generation
We can create, post and manage ad campaigns for you on Google, Facebook or wherever you prefer for a monthly fee plus ad budget, immediately boosting your sales.
Management of Your AI Employee
You can contract with us to manage any or all of the AI Employee tools mentioned above at bundled, discounted rates.
Website and Sales Funnels Services
For a one-time fee, we can update your website or create a new, professionally-done website or sales funnel optimized to interact with any visitors who stop by or are sent there.
Newsletters and Other Communications
We can write for you a regular newsletter, articles, blog postings or any other type of communications service you specify.
Reputation Management
As was said, we can set up customer reviews to Google, Yelp and the like that will increase your search ranking and grow your credibility with the public. Depending on the nature of your business, this may be more of a long-term strategy, but it's worth its weight in gold.
Automating Systems For You
Any other part of your business systems we can set up and/or manage for you, including bot programming. Just ask for a quote.
For More Information, See Our FAQs Page
Making you richer, and your life a lot easier.
