Blue Ocean’s Special Value to the Restaurant Industry
With the fast pace of life today and people not wanting to
slow down to make meals, the future prospects for restaurant and delivery
services has never looked brighter. But there are two factors to keep in mind
if you want to stand out in a very competitive sector.
First is the inevitability of the AI revolution and its
potential to either keep you on the cutting edge of your industry, or leave you
drowning in its wake. Every tech expert is saying Artificial Intelligence is going
to transform our lives by 2030, and is not waiting for any of us to get up to
speed. It is automating and streamlining the business world already, and the
biggest winners are getting themselves ahead of that curve.
Blue Ocean Business Services’ platform is a full-spectrum proprietary
CRM software that all our clients have access to, with every state-of-the-art AI
tool and feature available. It is owned by a company of young tech wizzes committed
to staying on top of this revolution, to ensure that you can keep up with this
fast-moving phenomenon.
Secondly, every successful small business nowadays has a comprehensive
advertising strategy. The battle for public awareness of your brand and developing
its popularity takes place largely in the digital world now, and a fully built-out,
balanced strategy produces the best results.
It usually starts with your own website, the modern equivalent
of a company brochure in the past. But now with our ever-learning, ever-evolving
AI chat bot tool, you can “engage” with potential customers right then and
there, answering their questions (sparing your employees time on the phone),
and taking orders from your menu.
The same principle holds for a wide range of other advertising
channels out there for you—the vast array of social media pages available that
can do the same things. It usually starts with a Google Business Page, but also
includes Facebook, Instagram, Twitter and Yelp. It can also include delivery
services like Doordash, plus many boutique platforms. All of these sources can
drive business your way, especially when powered by our chat bots and other engagement
tools.
Then there’s the traditional phone line directly to your
restaurant. This is proving to be such a burden that many businesses are opting
to just eliminate them and rely on forms and other less interactive ordering
means. But this leads to a real dilemma. Many customers still want to “talk to
a real human being,” but then your staffers can bogged down answering the same
old questions and the like, instead of busying themselves with order
fulfillment, etc.
One of our brightest lights to meet this dilemma is our
AI-driven Voice bot. This powerful tool is programmed with a wide range of
human voices available to answer the phone for you. It can be “trained” to
become an ever-evolving, ever-learning intelligence that can remember a
customer’s name, anticipate their mood, intuit what they’re looking for,
suggest items and the like. And if they really want to talk to a staffer, the
bot has the ability to alert a team member to take over the conversation. In every
way, you get the best of all worlds with this little gem.
Another big factor is developing an automated reputation
management system through Google, Yelp and other review rating platforms. This is
the key to boosting your standing in the public’s consciousness. With our automated
systems we can initiate a review process for each of your customers that will optimize
your ranking with Google, and help you build a valuable customer mailing list
in the process. We can help you eliminate crank customers that will bring your
scoring down, and provide automated responses that Goggle rewards as engagement
with the public.
And I didn’t even get to all the ways we can automate processes
on your backend, your office workflows and the like. Nor did I get to Blue
Ocean’s more traditional services like ad campaign development and management,
made to scale and affordable. In fact, although you as our client are given a
user name and a password to have full access to our “business in a box” CRM,
most prefer that we manage many of these services for them. Instead of charging
you an expensive one-size-fits-all monthly retainer fee, we can work out custom-made
packages according to your shop’s needs. Keeping you happy is our goal, because
your success is our success. After all, we want you to stick with us!
What my partner and I can do is schedule a Zoom call with you,
and the three of us can sort out what your particular needs are and how we can
best meet them. Just text or call me at 833-612-2190, let me know what is
convenient for you, and we’ll set one up for you. Thanks.
-Don Clasen
Account
Representative